👐🏻 Cold Call Opener

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Picking your Opener

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First impressions count; a strong opener will help set the tone.

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I’m a fan of Permission-Based Openers (PBOs).

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I prefer to give prospects a way out of the call.

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This is because of Reactance and Reciprocity, two Psychological Principles all humans obey.

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In short, be nice and give people freedom, and they’ll react better.

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Pushing your pitch on them will often trigger resistance.

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I’m also a fan of putting some humour there.

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Something else most humans appreciate.

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They can all work, so pick your favourite.

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It’s crucial that it’ll naturally lead to a problem statement: The Pitch

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Cheatsheet

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Text and Audio

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MY FAVOURITES

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi, {name}, you weren’t expecting my call, but I hope you can help. You’re part of a list of 27 {ICP} I’d like to work with. Can you help me understand if it’s relevant?• Tickles ego
• Specific
• Asks for help twice
• Doesn’t sound salesy
You’re targeting a specific account list (ABM). You’re ringing people who don’t respond well to sales calls. (89% success rate out of 400+ calls)

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
I’ll be upfront, {name}, it’s a dreaded cold call. Do you want to throw your phone out the window now, or let me have 30 seconds and then decide?• Honesty
• Humour
• Permission-based
• Clear time ask
You have a big list and want a reliable, fun, direct opener. (79% success rate out of 600+ calls)

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Audio:

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OTHER GOOD ONES

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi {name}, can you help me understand who’s in charge of {ICP function}?• Info, rather than selling
• Disarming
• Direct
You want to navigate through a large company, great for Enterprise.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi {name}. I’m calling regarding {trigger, e.g. hiring}. Has that changed?• Curiosity
• Personalised
You have specific triggers – great for Enterprise.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
I’ll be completely honest {name}, this is a sales call. You can hang up now, or let me have 30 seconds. It’s up to you.• Honesty
• Clear time frame
• Permission-based
You’re dealing with C-levels and want a strong opener.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
If I told you this was a sales call, would you tell me you hate salespeople?• Direct
• No one wants to be hateful
You know how to navigate a difficult conversation and you like to challenge – best for C-level or salespeople.

Audio:

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FOR SPECIFIC OCCASIONS/MARKETS

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
If I told you this was a sales call, would you tell me you hate salespeople?• Direct
• No one wants to be hateful
You know how to navigate a difficult conversation and you like to challenge – best for C-level or salespeople.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
If I told you this was a sales call about X, I guess you’d tell me Y. E.g., If I told you this was a call about SEO optimisation, you would tell me you get more traffic than you can handle.• Addresses objection
• Direct
• Honest
You’re always facing the same objections and want to handle them upfront.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi {name}, this is Giulio Segantini from Underdog Sales. Does that ring a bell?• Familiarity
• Curiosity
You’ve been in touch or already reached out via other channels.

Audio:

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi {name}, this is Giulio Segantini from Underdog Sales. I sent you an email/DM about {pain}. Did I completely miss the mark?• Familiarity
• Multichannel
You’re following up on a previous outreach like email or DM.

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NOT A FAN, BUT IT’S A FREE WORLD

THE SCRIPTWHY IT WORKSWHEN TO USE THEM
Hi {name}, I’ll be direct. I am selling X. Are you interested?• Direct
• Honest
• Short
You sell something specific, and you want quick feedback
Hi {name}, this is Giulio from Underdogsales. I’m calling because we do business in [segment] to achieve [result].Because everyone uses itNever.
Every time you do, somewhere in the world a prospect dies of boredom.
Hi {name}, this is Giulio from Underdogsales. How are you today?Because you don’t care how they are.Never.

No Audio, as I do not approve 🤌🏻

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POST Opener

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What do you do if they don’t simply agree to let you pitch? (which will happen over 50% of the time?)

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  • If they have understood it’s a sales call:

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“Let me briefly explain; if you’re bored by the end, you’ll never hear my accent again, fair?”

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  • If they have not:

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“To be clear, it’s a sales call. Can I give you the context, and you can decide if it’s relevant?”

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Now you can move to the The Pitch.

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If you are DENIED permission:

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Jump directly to Objections Wiki

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Videos

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